Shipping is by Australia Post Standard Shipping.

Allow 1-3 weeks for delivery after orders are placed.

Allow 1-4 weeks for delivery after orders are placed for International deliveries depending on receiving country, using registered airmail ( Australia Post) 

Refunds and Exchanges must be posted back within 7 days within Australia with Venetia Elaine garment and label are intact and by registered post so we can track the item. 

Refunds and Exchanges must be posted within 14 days for International orders with Venetia Elaine label intact and by registered post so we can track the item.